Senior Document Controller

Location: Durham/Glasgow - we are flexible with location and other areas and working arrangements will be considered.
Contract Type: Permanent
Salary: Competitive, depending on experience
Working Hours: Full Time

Enjoy a competitive benefits package, including annual leave, a company pension scheme, life assurance, wellbeing support, flexible benefits and ongoing training and development opportunities.

At Avove, we're looking for a Senior Document Controller to join our Design team supporting the Northumbrian Water design portfolio.

This role has primary responsibility for document control and information management across live projects, ensuring technical drawings, reports, specifications, models and associated records are accurately managed, controlled and distributed. Working within the Design job family, you'll act as the key point of control for project information, maintaining compliance with Avove, Northumbrian Water and industry information-management requirements.

You'll play a vital role in supporting project teams, managing information through Autodesk Construction Cloud (ACC), Forma, SharePoint and other approved client systems, while helping to drive consistency, quality and efficiency across the framework.

As a Document Controller, you will:

• Own and administer document control activities across the Northumbrian Water design team and live project portfolio.
• Maintain project information within ACC, Forma, SharePoint and other approved systems, ensuring correct folder structures, permissions, metadata and workflow controls are applied.
• Register, quality-check, track, distribute, transmit, archive and retrieve technical documentation including drawings, reports, specifications, calculations and models.
• Apply project and client requirements relating to document numbering, naming, classification, status, revision control and retention.
• Maintain document registers, deliverable schedules and client Document Requirements Lists (DRLs), highlighting overdue, incomplete or non-compliant information.
• Coordinate review, approval and issue processes with engineers, designers, project managers, site teams and client document control teams.
• Ensure only current and approved information is available for use, with superseded information appropriately archived.
• Manage transmittals, submissions and records of issue, maintaining clear evidence of review, approval and client feedback.
• Monitor workflow queues, shared inboxes and client systems, ensuring actions are followed up and information reaches the correct stakeholders.
• Plan document control activities around project programmes and submission dates, escalating risks where necessary.
• Deliver practical guidance and training to support consistent application of document control procedures.
• Support internal and client audits through the provision of accurate, traceable information records.
• Identify opportunities to improve information-management processes, workflows and compliance.
• Protect confidential, personal and commercially sensitive information in line with company and client requirements

• Support the design team with information management and design coordination activities where appropriate.
• Promote the consistent use of CAD, BIM and Common Data Environment (CDE) requirements.
• Review design outputs for presentation and administrative compliance before formal issue.
• Support and, where appropriate, supervise Technicians and Trainee Technicians undertaking information-management tasks.
• Collaborate across design disciplines to support efficient project delivery.
• Maintain compliance with Quality Management Systems and health, safety and environmental requirements.

We're looking for a highly organised and detail-focused professional who can manage multiple priorities while maintaining accuracy, consistency and control across project information.

• Strong knowledge of document control and information-management processes.
• Good understanding of document registers, revision and version control, workflows, transmittals, metadata and records retention.
• Practical knowledge of electronic document management systems and common data environments.
• Working understanding of ISO 9001 document and records control principles.
• Strong organisational and time-management skills.
• Excellent attention to detail and ability to maintain accurate audit trails.
• Effective communication skills with the confidence to challenge non-compliant…