Senior Analyst

Successful candidates may be based in any of our office locations – Cardiff, Glasgow, or London, we are especially welcoming applications from people based in the Cardiff and Glasgow.

Hybrid working – on average, currently one day per week in the office, or approximately 20% of the month.

Ofgem is Great Britain’s independent energy regulator. Our primary responsibility is to protect energy consumers, especially the most vulnerable, while at the same time working with government, industry and consumer groups to deliver a clean, more affordable and secure net-zero energy system at the lowest cost to consumers and drive economic growth.

We have an excellent opportunity for a Senior Analyst to join our Consumer and Compliance Intelligence team within the Retail Market Intelligence and Stability portfolio. This role sits at the heart of how we monitor the retail energy market and provides the insight that underpins many of Ofgem’s most important decisions affecting millions of consumers.

In this role, you will take the lead in gathering, curating and analysing large and complex datasets that track supplier performance, consumer experience and wider market trends. Your work will help build an accurate, timely and reliable evidence base that informs policy development and supports senior decision makers. You will turn complex information into clear, engaging and accessible insight that helps identify emerging risks and opportunities across the market.

You will work closely with colleagues across Ofgem to develop and deliver regular monitoring, analytical reports and internal briefings. You will also provide leadership within the team, managing Analyst colleagues, supporting their development, and assuring the clarity and accuracy of analytical outputs. When required, you will act as a point of escalation and provide support to the Team Manager.

Collaboration will be fundamental to your work. You will engage constructively with internal policy teams and operational colleagues, as well as external partners including government departments, industry representatives and consumer bodies. Through these relationships, you will help ensure that Ofgem’s regulatory approach is underpinned by strong, consistent and well‑tested evidence.

This role offers variety, intellectual challenge and the opportunity to influence how the retail energy market is understood during a period of significant change. You will play a key part in strengthening Ofgem’s analytical capability and helping ensure consumers receive fair and reliable outcomes.

Join us and contribute to the insight that shapes the future of the UK’s energy retail sector.

• Undertake, all aspects of data collection activity to regularly monitor and analyse market evidence. This includes curating large data sets, undertaking cyclical activity, and issuing information requests to third parties.
• Provide support and guidance to colleagues, acting as an escalation point for advice, quality assurance, and upward review of work undertaken by junior colleagues. Substitute for the Team Manager as required.
• Undertake management of Analyst(s) including day to day work management, and performance management.
• Lead on written deliverables (internal and external) such as analytical reports, and briefings to senior managers.
• Manage and coordinate with colleagues on the delivery of unplanned requests concerning the teams’ data sets.
• Engage with internal stakeholders to scope and agree any analytical input/evidence necessary for monitoring and policy purposes.
• Engage with external stakeholders including other government departments, suppliers, and consumer bodies to ensure the timely and accurate provision of insights and analysis, where appropriate.
• Explore and develop new areas of monitoring, making a strategic plan and enacting new methods and types of activities.

• Use your expertise to undertake monitoring and reporting on a range of supplier, consumer and market performance data.
• Use your expertise to understand the complexities of the energy retail market, licence conditions, and reporting frameworks used to collect and…