Commercial Counsel

Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more.

Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships.

We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day.

The Commercial Counsel - North America's primary function is to negotiate commercial customer and vendor agreements, including revenue-generating and data privacy agreements with US, Canada, and Latin America counterparts. This is an excellent opportunity for a privacy-focused commercial negotiator looking to play a critical part in the expansion in some of Airship's key markets. This role can be based anywhere in the United States.

You will report to our VP, Legal and work cross-functionally with Revenue, Finance, Security and IT teams to drive business growth.

• Negotiates revenue-generating SaaS customer contracts and data privacy agreements with North America-based customers as primary focus
• Works closely with cross-functional teams to address customer questions on privacy, security, and AI compliance matters
• Advises on the business impact of changes to local laws and regulations within North America, particularly with a focus on data privacy, AI regulations, and digital compliance requirements
• Creates and refines templates, policies, and processes to allow the Legal team to scale as business expands
• Negotiates vendor agreements, partnership agreements, and other commercial contracts to support business operations
• Assists Go-to-Market teams with training on commercial contract procedures and data privacy policies, and supports the development of appropriate internal controls
• Develops a close working relationship with the company's North America leadership and global business partners in Sales, Account Management, Partnership, Finance, Security and other departments to ensure strong alignment with the Legal team
• Assists with other strategic projects as needed to support the success of our Legal team

• 6-8 years of substantive commercial transactions experience, with the primary experience in-house at a SaaS technology company
• Expertise in drafting and negotiating a variety of commercial and tech transactions typical to the SaaS technology sector, such as Subscription Agreements, Services Agreements, Data Processing Agreements, vendor agreements, and technology partnership agreements, ideally both for direct sales and channel sales
• Significant experience with privacy and data protection laws, regulations and standards, preferably in the technology context, including TCPA, CAN-SPAM, and US state privacy laws such as CCPA/CPRA
• Understanding of AI governance frameworks, ethical AI principles, including algorithmic fairness, transparency, and accountability, and IP issues arising from AI usage, as they relate to commercial agreements
• Experience collaborating with cross-functional teams such as Sales, Deal Desk/ Finance, and Security, to effectively negotiate agreements and drive business forward
• Ability to provide clear, concise and actionable guidance on complicated legal questions to non-attorney stakeholders
• Exceptional written, verbal and interpersonal communication skills in English are required
• License to practice law in at least one State in the US
• Strong track record of performance in demanding, high-growth environments
• Strong organizational, project management, and execution skills with a collaborative and flexible approach when partnering with…