Project Coordinator

Overview

Closing Date:
Friday 6th of March 2026

Glasgow HQ
• Hybrid working upon successful completion of probationary period

Starting salary £37,560 per annum

As Project Coordinator, you’ll play a key role in delivering high‑quality customer outcomes within the fast‑paced and customer‑focused Connections Service Team at SP Energy Networks (SPEN). The role involves designing and issuing quotations for domestic and commercial electrical connections, coordinating multi‑party project activities, and ensuring compliance with regulatory, safety, and environmental standards. Full technical training is provided within the role; however, prior technical or industry knowledge is desirable.

• Design and quotation of electrical solutions for domestic and commercial connections, including new supplies, disconnections, upgrades, and load increases.
• Carry out network design assessments, cost estimations, and technical/financial authorisation paperwork prior to issuing quotations.
• Manage a portfolio of connection projects, ensuring delivery aligns with performance goals.
• Customer & Stakeholder Engagement — Act as a primary interface for customers, site agents, contractors, and internal teams throughout the project lifecycle.
• Demonstrate strong customer service skills by proactively managing escalations.
• Support storm ramp‑up operations, assisting the Faults & Emergency Teams with customer calls during severe weather events.
• Project Coordination & Compliance — Ensure design and delivery activities comply with all SPEN, statutory, health, safety, environmental, and security requirements.
• Coordinate with internal colleagues and external delivery partners to ensure smooth execution and communication throughout project phases.
• Environmental & Sustainability Responsibilities including assessing environmental impact risks across ongoing and planned projects.
• Demonstrate initiative behaviours that support collaboration, continuous improvement, and operational excellence.
• Identify opportunities to enhance customer experience, streamline processes, and support team performance.
• Taking ownership of challenges, using well‑developed problem‑solving skills to devise effective solutions.

• Understanding of pricing methodologies, and project delivery practices.
• Experience in contract management or coordination roles.
• Technical understanding of electrical networks (with training provided if not held).
• Excellent communication skills with individuals at all levels.
• Strong customer focus.
• Effective decision maker, able to proceed when appropriate without excessive consultation.
• Ability to deliver objectives without compromising on safety, quality or customer service.
• Good organisation and time management skills.
• Effective written and verbal communication skills.
• Working knowledge of Health & Safety requirements and compliance.
• Strong customer service experience with excellent communication skills at all levels.
• Ability to organise and prioritise a high‑volume workload in a fast‑paced environment.
• Strong decision‑making skills, with confidence to act independently where appropriate.
• Computer literacy, including Microsoft Office applications.

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.

• 36 days annual leave
• Holiday Purchase – extra annual leave
• Share Schemes
• Payroll Giving and Charity Matched Funding
• Technology Vouchers – save more and spread the cost of your technology purchases
• Electric Vehicle Schemes – to help you transition to green/clean driving
• Cycle to Work scheme and Public Transport Season Ticket Loans
• Healthcare options including Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
• Life Assurance (4x salary)
• Access to Savesmart financial wellbeing support
• Plus shopping, leisure, restaurant and gym discounts, and employee deals on travel insurance and more

SP Energy Networks is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a leader in…