Acquisition Commercial Manager

Join us as an Acquisition Commercial Manager, where you will be responsible for developing the financial plan and executing strategies to deliver against it by influencing the key commercial drivers. In this role, you will lead channel performance optimisation, manage strategic partnerships within the business and externally including aggregators, enhance customer acquisition strategies, and continuously improve digital journeys. You will own the end‑to‑end trading plan, developing and refining trading strategies to ensure alignment across products, customer segments, and channels, while delivering great commercial performance and assessing customer impact metrics.

To be successful as an Acquisition Commercial Manager, you should have:

• Experience in financial services or a regulated environment, with an understanding of regulatory expectations and governance requirements—preferably in credit cards or unsecured personal loans
• Solid commercial and financial acumen and natural curiosity with the ability to translate strategy into sustainable financial performance
• Strategic thinking, with a proven ability to develop, assess, and adapt acquisition strategies in a dynamic environment
• Highly developed analytical and problem‑solving skills, using insight and data to drive performance and decision‑making
• Customer‑centric mindset, embedding customer outcomes and experience considerations into commercial decision‑making
• Sound understanding of policy and regulation, with the ability to operate compliantly within a regulated financial services environment
• Excellent influencing and stakeholder management capabilities, enabling effective collaboration across senior internal and external stakeholders
• Great execution and delivery focus, with prior experience of driving activities from strategy through to measurable results
• Market and regulatory awareness, staying informed of industry trends, competitive dynamics, and regulatory developments impacting acquisition

Some other highly valued skills may include:

• People management skills, with experience influencing, motivating, and developing others
• Prior experience in managing third‑party relationships

You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job‑specific technical skills.

This role can be based in either Edinburgh or Glasgow.

To drive the success of the commercial banking segment through market analysis, product development, sales and relationship management, risk management, and performance.

• Execution of market research to understand the competitive landscape, identify market trends and opportunities, and develop strategies to capture market share within the commercial banking segment, taking into consideration industry, size, and growth stage.
• Development of appropriate pricing models for different products and services, ensuring profitability while remaining competitive in the market.
• Development, implementation and management of innovative financial solutions, services and products aligned to the bank's objectives and tailored to the commercial banking segment, including loan products, cash management solutions and trade finance services.
• Identification and forging of strategic partnerships with other financial institutions, technology providers, or industry experts to expand product offerings and reach new client segments.
• Management of key stakeholder relationships within target companies to understand their needs and recommend appropriate solutions.
• Development and implementation of sales strategies including the establishment of sales targets, identification of sales channels to reach potential clients and objectives for loan terms to support the negotiation process and development of service agreements.
• Monitoring of key leading and lagging metrics such as new client acquisition, loan volume, revenue generation and market share to assess the performance of the commercial banking segment. Funnel and journey optimisation are key to delivery of service and commercial…