Desk Controller

Overview

Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!

Based in the depot, the Hire Desk Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they're satisfied with our service.

On a day‑to‑day basis, you can expect to be desk‑based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.

• Strong organisational skills
• Strong communication skills both verbally and written
• Adaptability
• Commitment to learn and develop
• Driving licence
• Previous experience working within the hire industry or a similar sales or operational role
• Ability to support your business unit or team to deliver our ESG Strategy – Decade to Deliver

We will provide everything you need to succeed in this role, including all on‑the‑job training, dedicated product and system training teams, tailored development programmes, and recognition and progression opportunities.

Speedy offers a range of hybrid and flexible working arrangements, including flexible start/finish times, shorter days, term‑time hours and job share opportunities. Additional benefits include:

• 26 days holiday (plus bank holidays)
• Life assurance
• Pension scheme
• Canteen facilities
• 95 % discount across the Speedy brand
• Opportunities for training, development and career progression
• Voluntary Health Cash Plan
• My Staff Shop discounts and offers across many suppliers
• Green Commute Initiative: work scheme for cycling
• PAM – Employee Assistance Program (EAP) offers free and confidential support and counselling on wellbeing, divorce, legal and financial matters

All applicants will be considered for employment without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.

Link to ESG Governance policies: