Senior Product Manager - Sustainable Finance Industry Manager

Do you want to have an influence on making the UK a more responsible business market, helping our business customers to decarbonise and make their business more responsible?

Following the acquisition of Virgin Money, Nationwide is on a bold journey to build leading, relationship‑led business banking, combining strong customer advocacy, deep sector and local knowledge, sustainable growth and disciplined risk management aligned to the benefits of being a modern mutual.

We are seeking a Senior Product Manager – Sustainable Finance Industry Manager to deliver sector‑specific sustainability to our customers while supporting Nationwide to deliver responsible business banking as we bring the mutual model to the UK SME market.

You will specialise in either Agriculture & Energy, or Manufacturing & Transport, and you’ll use specialist knowledge on decarbonisation and broader challenges and opportunities in what makes a responsible business – working directly with customers, professional advisors and other stakeholders to engage, understand and influence customers on current and future actions to help them become a more responsible business.

This is a new role, with opportunity to shape, influence and drive how we engage with (primarily) larger borrowing customers – working closely with senior colleagues in Business Banking, Risk and Finance to design and deliver on a range of initiatives, including but not limited to policy progress, data enhancements and customer experience. This will be done in a style that reflects Nationwide’s values: customer‑first, inclusive, collaborative and principled.

The role involves supporting customers and relationship managers by providing specialist sector knowledge across key industries, including Agriculture & Energy and Manufacturing & Transport, with a particular emphasis on energy and environmental transitions. A central responsibility is helping customers embed technical understanding of tools such as the Future‑Fit Business Benchmark, Trinity AgTech, Science‑Based Targets, financed‑emissions methodologies, and the Climate Change Committee’s pathway to net zero.

You’ll work directly with larger borrowing customers—typically those with lending in excess of £1 million—to understand and assess their sustainability progress, including the performance and resilience of their supply chains. It also contributes to the development and implementation of customer sustainability strategies, particularly those focused on energy and environmental priorities, while advising on the financial requirements needed to deliver these plans.

In addition, the role provides sector‑specific insight and guidance that adds value as customers navigate the challenges and opportunities within their industries, supporting them in managing their businesses sustainably and competitively.

The role requires subject‑matter expertise in sustainability products, including both Nationwide‑developed solutions and market‑standard products established by the Loan Market Association (LMA) and other industry bodies. This expertise supports the design, delivery and ongoing management of a Future‑Fit loan suite, along with any relevant specialist sector products.

A key responsibility is working closely with relationship managers to support execution, taking end‑to‑end ownership of the validation process. For positions focused on Agriculture & Energy, the role also includes managing the organisation’s digital environmental tool, Rapid by Trinity AgTech, and collaborating with the Head of Agriculture and the Senior Manager for Sustainable Finance to shape and deliver the future strategic direction.

You’ll work in collaboration with key stakeholders across the organisation to embed a Sustainable Finance Framework into the Group, whilst exploring careful risk appetite expansion.

As a minimum requirement, you’ll have:

• A track record for excellence in business banking or sustainability, including specific industry knowledge
• Excellent communication, thought leadership and influencing skills, both written and verbal, building instant credibility with stakeholders internally and externally
• Hold, or…