Admin Assistant

On 1 April 2026, NSS and NES became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow.

As part of this transformation, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) have joined to form a new organisation:
Public Services Delivery Scotland
. This new organisation will play a pivotal role in supporting the renewal and ensuring the long‑term sustainability of health and care services across Scotland.

Flexible

Location:

PSD Scotland is a remote‑friendly employer with staff based throughout Scotland. We support office‑based and hybrid working arrangements. We welcome conversations about alternative working patterns—please get in touch during the application process to discuss.

Work Pattern: Permanent, Full Time, 36 hours per week.

You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment.

PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future.

We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services.

The Dental Directorate is responsible for the delivery of high‑quality education and training across a diverse range of training programmes, including the management, funding and provision of postgraduate education for dentists and dental care professionals (DCPs).

We are looking for an enthusiastic and self‑motivated individual to join our highly talented team. Working within the team you will support delivery of the BS for training work streams as well as supporting the People and Culture directorate during periods of recruitment and onboarding.

We are looking for an individual with working experience gained in face‑to‑face customer service and ideally in office‑based administrative support roles.

The successful applicant will be responsible for supporting both face‑to‑face and online delivery of education on a weekly basis within GDEC.

As an effective team player, you will possess excellent organisational, communication and digital skills, with a strong focus on flexibility and customer service.

• Customer focused with a flexible problem‑solving attitude and high attention to detail in all aspects of your work
• Experience of working collaboratively and flexibly across teams, and across other work streams and departments with an ability to communicate clearly, effectively and confidently at all levels (both verbally and in writing)
• Proven track record using Microsoft packages (in particular MS Teams, Outlook, Word, Excel and Forms) and confidence in learning and using other specialist software as required
• Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
• Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines

• Life‑work balance - with opportunities for flexible working and hybrid working
• Generous NHS pension scheme
• Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
• Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
• NHS discounts and more

Developing a successful national service for Scotland means considering the diverse needs, perspectives, and backgrounds of everyone in Scotland. We are focused on hiring the very best talent and actively encourage applications from candidates of all backgrounds. Our aim to ensure that everyone is treated fairly, with respect, and has a positive recruitment experience—regardless of the outcome.

We welcome applications from all under‑represented groups, including racially minoritised people and disabled people. It is not essential to be in an admin assistant role right now—you may be returning from a career break (e.g., maternity, paternity, caring) or coming from another field. Your…