Three Mobile Transformation Product Specialist

Company Description

Location:

Glasgow +
* Hybrid

Working hours:

Full time 37.5 hours per week – Mon to Fri

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month.

You should work with your line manager to understand what their expectations are for you, your specific role and your team.

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with Vodafone Three, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data‑driven propositions, this is where some of our best ideas are brought to life.

The Transformation Product Specialist supports the delivery of product, proposition and customer migration activities across Three Mobile transformation programmes.

Working within the Mobile Transformation team, you'll help coordinate the implementation of mobile tariffs, propositions and portfolio changes, ensuring delivery activities are tracked, governed and executed effectively. You'll work closely with Commercial, Customer Experience, Product, Technology and Operational teams to support successful transformation outcomes for our customers and business.

• Support the delivery of mobile tariffs, propositions and product changes as part of transformation initiatives.
• Assist with the migration of existing products and customer portfolios onto future platforms.
• Work with Product and Commercial teams to ensure proposition changes are accurately documented and delivered.
• Support the implementation of proposition enhancements, add‑ons and value‑added services.
• Help identify product, proposition or process impacts throughout delivery activities.

• Support customer and product migration activities across transformation programmes.
• Coordinate actions, dependencies and deliverables across multiple work streams.
• Monitor progress against agreed plans and milestones.
• Identify and track risks, issues and delivery dependencies, escalating where appropriate.
• Support business readiness and implementation activities.

• Maintain programme reporting, action…