Senior Compliance Analyst

As the UK’s energy regulator, Ofgem works to protect consumers and ensure a safe, affordable and sustainable energy system. We are seeking an experienced Senior Compliance and Intelligence Analyst to join our Retail Compliance team, playing a pivotal role in identifying emerging compliance risks, assessing supplier performance and supporting evidence-based regulatory action.

This is a highly analytical role, ideal for someone with a strong background in intelligence development, compliance monitoring, risk assessment or consumer protection. You will lead the development of analytical products that combine qualitative intelligence, casework evidence and quantitative data to deliver clear insights, identify market and supplier trends, and influence compliance priorities. Working across Horizon Scanning, KPI development, thematic reviews and casework, you will transform complex and sometimes imperfect data into robust, decision‑ready intelligence that supports governance, risk management and consumer protection outcomes.

You will design analytical frameworks, information requests and performance measures, undertake targeted research into emerging risks, and develop meaningful KPIs that demonstrate the impact of Retail Compliance activity.

The role requires excellent critical thinking skills, the ability to work confidently with large and varied datasets, and experience producing high-quality reports, insight packs and briefings for senior stakeholders. You will also work closely with colleagues across Ofgem, industry stakeholders and suppliers to gather evidence, test findings and enhance organisational understanding of consumer and market risks. We are looking for someone who can balance attention to detail with strategic insight, is comfortable working in fast‑paced and evolving environments, and has a passion for using intelligence and data to drive better outcomes for consumers.

Strong analytical capability is essential, while experience with compliance intelligence, horizon scanning, KPI development, Excel, Power BI or other analytical and automation tools would be highly advantageous.

Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome – as an inclusive workplace, our employees are comfortable bringing their authentic selves to work.

• Lead the development of analytical approaches to monitor, analyse and interpret compliance intelligence, casework evidence, supplier performance data and consumer harm indicators, combining qualitative and quantitative evidence to identify risks, themes and practical options for action.
• Design proportionate information requests and data templates that reflect likely supplier data structures and support consistent, comparable responses.
• Lead analytical input into Retail Compliance outputs, including Horizon Scanning reporting, thematic evidence packs, casework MI, KPI products and governance‑ready insight products.
• Develop and analyse KPIs and outcome measures to evidence the impact and effectiveness of Retail Compliance activity, including Horizon Scanning, thematic work and casework oversight.
• Manage the internal dissemination of compliance intelligence, supplier performance insight and consumer‑risk analysis for senior managers and colleagues across Retail Compliance and wider Ofgem.
• Undertake high‑quality research and proactively identify evidence to assess emerging compliance risks, supplier behaviours and consumer outcomes, including routine and targeted research to support Horizon Scanning, KPI development and thematic scoping.
• Work pragmatically with incomplete or imperfect data, using available tools and proportionate methods to produce timely, defensible and decision‑ready analysis.
• Proactively identify and test opportunities to use automation and AI‑enabled tools responsibly to improve Horizon Scanning, routine and targeted research, qualitative synthesis, RFI design, KPI development and governance‑ready reporting.
• Lead on…