Colleague & Operations Strategy Lead

• Collaborate with stakeholders to identify process optimisation opportunities

• Develop and implement strategies to improve banking operations efficiency

• Create reports and presentations on performance and optimisation

• Identify industry trends and provide recommendations for change

• Manage and mitigate risks in relation to team operations

• Advise key stakeholders on functional and cross-functional impacts

• Maintain current business capabilities and assess change impacts

Requirements

• Analytical and problem-solving skills
• Experience in capability modelling, business architecture, enterprise thinking, strategic design, or similar roles
• Ability to assess business capabilities alongside applications, data, processes and controls
• Experience identifying simplification, optimisation, automation or rationalisation opportunities
• Understanding of how digital solutions and data enable business outcomes
• Ability to develop clear target-state direction and translate this into practical recommendations
• Communication and influencing skills, including confidence working with senior stakeholders and governance forums
• Collaborative, structured and proactive approach

🔍 ATS Optimization Keywords
Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to Job Tailor job listings.

Hard Skills

• capability modelling
• business architecture
• enterprise thinking
• strategic design
• process optimisation
• automation
• rationalisation
• data analysis
• reporting
• performance optimisation

Soft Skills

• analytical skills
• problem-solving skills
• communication skills
• influencing skills
• collaborative approach
• structured approach
• proactive approach
• stakeholder management
• risk management
• strategic thinking