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Lead Product Manager: Conversational AI & Digital Service
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-07-28
Listing for:
BT Group
Full Time
position Listed on 2026-07-28
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
BT Group in the UK is seeking a Lead Product Manager – Conversational AI to drive strategy and roadmaps across customer service channels. You will own the central backlog, coordinate with Product, Technology, Operations and Commercial teams, and lead AI-enabled service improvements to enhance customer journeys.
Based in Manchester or Glasgow, you will be in the office three days a week and shape outcomes through data-driven prioritisation.
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