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Head of Global Customer Insights & Strategy
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-07-30
Listing for:
Airwallex
Full Time
position Listed on 2026-07-30
Job specializations:
-
Business
Corporate Strategy
Job Description & How to Apply Below
Airwallex is seeking a founding Global Customer Insights Lead to establish the definitive source of truth on customer understanding, from NPS to competitive intelligence. You will build and lead a team, partner with Product and senior leadership, and shape product direction through insight-driven decisions.
Based in London, you will define governance, drive end-to-end NPS programs, and craft executive narratives for strategic planning and investor discussions.
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