Administration Consulting Analyst

The Vacancy

Our Third Party Administration (TPA) department is a dynamic administration team with a varied portfolio of clients. They play a key part in providing our clients and members with a market-leading service on Defined Benefits (DB), Defined Contribution (DC) and CARE pension arrangements.

We currently have an exciting opportunity to join this department as an Administration Consulting Analyst, within our Data Journey team in our Birmingham, Edinburgh or Glasgow Office.

You will support the delivery and successful implementation of pensions administration projects for both new and existing clients across our national Third-Party Administration function. Working closely with internal teams and stakeholders, you will help to understand project requirements, analyse operational needs, and contribute to defining the scope, objectives and approach for each project to support successful delivery.

• Deliver pensions administration services and project work across a portfolio of TPA client projects.
• Act as a point of reference for complex or non-standard project cases.
• Support business development activities, including opportunities to secure new projects and bespoke client administration work where appropriate.
• Complete allocated tasks in line with agreed project plans and timescales.
• Contribute to the continuous improvement of processes and service delivery.
• Monitor time spent on assignments to support effective project management and profitability.
• Adhere to and contribute to the firm's professional standards and quality frameworks, including peer review processes, model quality standards and best practice guidance.
• Draft and review project reports, and present findings and recommendations to colleagues and clients as required.

• Experience working in UK pensions operations and administration.
• Detailed and up-to-date knowledge of legislation relating to both Defined Benefit (DB) and Defined Contribution (DC) pension arrangements.
• Experience of data cleansing and rectification projects, including completing complex calculations.
• Strong IT skills, including Microsoft Word, PowerPoint and experience using pensions administration systems.
• Strong analytical skills, with a high level of attention to detail and accuracy.
• Experience managing projects to agreed deadlines, quality standards, scope and budget.
• Excellent communication skills, with the ability to build effective working relationships and collaborate with clients, colleagues and stakeholders across different functions and levels of an organisation.
• Ability to present and communicate complex findings clearly and provide recommendations to scheme trustees and non-technical audiences.

Ideally, candidates will hold a professional qualification such as Associate Membership of the Pensions Management Institute (or be working towards this). However, applications are also welcomed from individuals with relevant industry experience and a strong understanding of the UK pensions market.

We would also encourage applications from candidates who perhaps do not possess all the attributes and experience listed above but are competent with the majority and would be able to quickly develop the additional skills and experience required in post with our full support. We would also love to hear about other knowledge and experience you may have that is not listed but could be of interest.

Please note that as part of the recruitment process for this opportunity, candidates will be expected to complete a pensions knowledge test.

• A flexible selection of employee benefits, so you can choose a package that best matches your lifestyle and needs.
• A collaborative and encouraging work environment where your thinking and ideas are encouraged.
• On site mental health and wellbeing assistance.
• A commitment to helping you develop both personally and professionally, with mentoring opportunities and access to our award-winning learning portal, Aspire.
• Regular social activities, in…