Senior Business Consultant

Job Description

Hi, we're PEXA!

We know you'll Google us before applying, so let's keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we're helping 20,000+ families into their homes each week.

Hi, we're PEXA!

We know you'll Google us before applying, so let's keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we're helping 20,000+ families into their homes each week.

We're passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community.

We're growing fast, that is where you come in.

We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes.

Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property.

We're looking for an experienced and commercially minded Senior Business Consultant to join our UK Client Delivery team. This is a unique opportunity to play a leading role in shaping how lenders, conveyancers and industry partners adopt innovative digital solutions that improve customer outcomes and transform the property transaction experience.

As a Senior Business Consultant, you will leverage your deep expertise in UK mortgage lending, conveyancing and digital transformation to lead complex customer engagements from pre-sales discovery through to implementation, go-live and ongoing optimisation.

Acting as a trusted advisor to senior stakeholders, you will help customers define their transformation vision, design future-state operating models and realise measurable value through adoption of PEXA's platform and broader group services.

You will also play a key leadership role internally, driving continuous improvement across our delivery frameworks, methodologies and customer engagement approaches as we scale our UK operations.

• Own end-to-end consulting engagements, ensuring exceptional quality and alignment with customer and PEXA strategic objectives
• Build trusted relationships with senior customer stakeholders, becoming a valued partner rather than a vendor
• Represent PEXA at customer forums, industry events and executive-level engagements

• Lead discovery workshops and scoping engagements with C-suite and senior operational stakeholders
• Deliver compelling, insight-led product demonstrations
• Support the development of business cases, value propositions and transformation roadmaps
• Facilitate detailed design workshops to understand customer processes, operating models and strategic goals
• Design scalable, robust solutions that maximise value realisation from PEXA adoption

• Provide delivery assurance throughout customer programmes, working closely with Client Delivery Managers and cross-functional teams
• Identify and manage key risks, dependencies and stakeholder expectations
• Champion best practice across scope, design, testing and readiness activities
• Ensure high-quality outputs that support both customer outcomes and internal knowledge sharing

• Partner with customers post go-live to identify optimisation opportunities and benefits realisation initiatives
• Provide market and customer insights that influence PEXA's product strategy and roadmap
• Contribute to the evolution of consulting frameworks, methodologies and delivery standards

• Mentor and support colleagues across the Client Delivery team
• Provide leadership across cross-functional…