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Business Process & Systems Manager

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Star Refrigeration Limited
Full Time position
Listed on 2026-09-13
Job specializations:
  • Business
    Change Management, Business Systems & Technology Analysis, Business Analyst
Salary/Wage Range or Industry Benchmark: 55000 - 75000 GBP Yearly GBP 55000.00 75000.00 YEAR
Job Description & How to Apply Below

As our Business Process & Systems Manager, you will improve how our business works by developing better processes, systems and ways of working. This is a practical, hands‑on role with a strategic focus. You will help align business processes and systems with our wider goals, lead improvement activity, and support teams to build a culture of continuous improvement across the organisation.

  • Identifying, mapping and improving business processes.
  • Using Lean principles to remove waste, bottlenecks and inefficiencies.
  • Designing better ways of working that simplify processes and improve effectiveness.
  • Translating improvement opportunities into clear system and technology requirements.
  • Ensuring systems development and configuration support improved business processes.
  • Leading and developing the Systems Lead and Systems Support Analyst.
  • Providing clear direction, feedback and development support to the team.
  • Maintaining governance over process documentation, system changes and continuous improvement activity.
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