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Operations Excellence Coach: Elevate Customer Outcomes

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Description This
Full Time position
Listed on 2026-10-10
Job specializations:
  • Business
  • Sports/Fitness/Wellness
Salary/Wage Range or Industry Benchmark: 42000 - 68000 GBP Yearly GBP 42000.00 68000.00 YEAR
Job Description & How to Apply Below

Nationwide is seeking an Operations Excellence Coach to elevate performance across our Business Banking Contact Centre. You’ll partner with leaders and frontline colleagues to identify capability gaps, deliver high-quality coaching and embed simple, consistent ways of working that improve customer outcomes.

This role sits in Operational Excellence and focuses on raising capability, improving performance and standardising practices.

We would love to welcome a new Operations Excellence Coach:
Elevate Customer Outcomes to our organisation in Glasgow, Scotland, United Kingdom.

Learn more about the Operations Excellence Coach:
Elevate Customer Outcomes role in the description above.

We appreciate your interest in this position.

Join Description This and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Operations Excellence Coach:
Elevate Customer Outcomes role at Description This, based in Glasgow, Scotland, United Kingdom.

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