Health, Safety & Environmental Business Partner

Salary From £48,000

Location Flexible

Published a day ago

This is a Permanent , Full Time vacancy.

The Vacancy

Please note this vacancy is advertised via Adviser Plus on behalf of Mentor. Both organisations are part of the Empowering People Group family,working together as part of the same group.

To deliver a relationship-managed Health & Safety consultancy service to a portfolio of Business Banking clients, helping them identify, manage and mitigate workplace risks while supporting their broader business objectives. The role combines technical Health, Safety & Environmental expertise with strong relationship management, commercial awareness and business development capability to create long-term value for clients and the business.

Key accountabilities:

Customer & relationship management

• Manage a portfolio of clients across a diverse range of industry sectors.
• Develop trusted, long-term relationships through regular engagement and a proactive contact strategy.
• Understand customer business drivers, operational challenges and risk exposures to provide tailored solutions.
• Deliver high-quality customer interactions through face-to-face, video, telephone and digital channels.
• Promote and support adoption of digital and self-service solutions where appropriate.

Health & safety consultancy

• Provide expert Health & Safety advice and guidance aligned to current legislation and best practice.
• Support clients with complex Health & Safety matters, risk management and compliance challenges.
• Conduct needs assessments and identify risk-based recommendations that are practical, commercially viable and proportionate.
• Support clients in developing effective Health & Safety management systems and positive safety cultures.
• Maintain technical competence and professional credibility as a trusted adviser.
• Support portfolio growth through referrals, networking activities and prospect engagement.
• Lead or support new business meetings and opportunity conversion activities.
• Identify opportunities for additional services and bespoke solutions.
• Contribute to achievement of income, retention and growth targets.
• Support commercial pricing discussions and value-based propositions with customers.
• Work collaboratively with Consultancy Delivery and wider stakeholder teams to ensure customer expectations are met.
• Support retention and renewal activities across the portfolio.
• Share technical expertise and support colleagues with complex customer issues.
• Contribute to continuous improvement initiatives and best practice sharing across the function.
• Demonstrate effective risk management by identifying, assessing and escalating material customer risks where appropriate.
• Ensure advice provided is accurate, defensible and aligned to legal, regulatory and professional standards.
• Maintain high standards of conduct and customer outcomes in line with Nat West risk and compliance requirements.
• Protect customer and business interests through appropriate documentation, governance and record management.
• Support a strong risk and control culture through proactive challenge and effective decision making
• Significant experience within a Health & Safety consultancy, advisory or business partner environment.
• Chartered Member of IOSH (CMIOSH) or equivalent professional status.
• Strong understanding of UK Health & Safety legislation, risk assessment and control principles.
• Experience of advising on complex Health & Safety issues and providing practical solutions.
• Proven ability to identify customer needs, assess risk and develop tailored recommendations.
• Strong relationship management and stakeholder engagement skills.
• Commercial awareness with the ability to identify and develop business opportunities.
• Excellent communication, influencing and negotiation skills.
• Strong organisational and time management capability with the ability to manage competing priorities.
• Experience supporting SMEs and larger corporate clients across multiple sectors.
• Experience with in professional services, consultancy or regulated environments.
• Knowledge of wider business risk management and operational resilience principles.

Qualifications

• Chartered Member of IOSH (CMIOSH).
• Relevant Health & Safety qualification (NEBOSH Diploma, NCRQ Diploma, NVQ Level 6 Occupational Health & Safety Practice or equivalent).
• Additional qualifications in Environmental Management, Fire Safety, Occupational Health or related disciplines.
• Training, coaching or consultancy qualifications.

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