Customer Experience Team Leader
Job in
Glasgow, Glasgow City Area, G2 3DH, Scotland, UK
Listed on 2026-02-09
Listing for:
Wm. Armstrong (Longtown)
Full Time
position Listed on 2026-02-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
You will be the onsite go to person for day-to-day support, quality standards, and team coordination. Youll ensure enquiries are handled efficiently, SLAs are met and ensure the Customer Care Advisors are empowered to deliver outstanding customer care. This role blends leadership, coaching, workflow management, and hands on customer interaction ideal for someone who loves variety and responsibility. This is an onsite role, working 40 hours per week, Monday to Friday between the agreed hours 08:00 18:00.
Benefits Included Salary range - £29,000 - £31,500 based on experience and skills Life insurance
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