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Customer Service Rep

Complaints Investigator: Fair Outcomes & Insights

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Gallagher
Full Time position
Listed on 2026-02-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading insurance and risk management firm in Glasgow seeks a Complaints Investigator. This role entails handling complaints with empathy and precision, ensuring customer satisfaction, and delivering fair outcomes. Candidates should have proven experience in complaint handling and a strong understanding of customer service principles. Enjoy a supportive work environment with competitive benefits, including generous holiday allowance, a pension scheme, and additional perks such as discounted gym memberships and employee stock purchase options.
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