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Customer Service Rep Bilingual

Hybrid Collections Agent | Empathy-Driven CSR

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Bill Gosling Outsourcing
Full Time position
Listed on 2026-02-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading outsourcing company in Glasgow is seeking a Collections Agent to enhance customer service and resolve outstanding debts. As a Collections Agent, you'll handle inbound and outbound communications, negotiate payment arrangements, and provide top-notch support. The ideal candidate should possess excellent communication skills, empathy, and experience in customer service. This hybrid role offers a competitive pay rate and opportunities for growth within a supportive work environment.
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