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Emergency Crisis Mgmt/ Disaster Relief

Senior Customer Engagement & Disputes Lead

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Iberdrola, S.A
Full Time position
Listed on 2026-02-24
Job specializations:
  • Customer Service/HelpDesk
    Emergency Crisis Mgmt/ Disaster Relief
Job Description & How to Apply Below
A major utility company is seeking a Lead Customer Liaison Officer in Glasgow. The role focuses on enhancing digital and in-person customer engagement, overseeing dispute resolutions, and organizing Transmission Connections Summits. Candidates should have experience in customer engagement and stakeholder communication, and a degree in communications or related fields is desirable. This position includes a competitive salary and excellent benefits that support work-life balance, such as generous annual leave and employee assistance programs.
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Position Requirements
10+ Years work experience
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