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Customer Service Rep

Mortgage Customer Care Specialist — Complex Inquiries Pro

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Barclays
Full Time position
Listed on 2026-02-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A leading financial institution seeks a Specialist Customer Care - Mortgages CME in Glasgow. You'll support customers throughout their mortgage journey, ensuring high-quality service through various communication channels. Responsibilities include triaging enquiries, resolving complex issues, and collaborating with teams to enhance processes. Ideal candidates have resilience and strong communication skills, with customer service experience in a regulated environment being highly valued.

Shift work includes evenings and Saturdays.
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