Parts Advisor

About us

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Location:

Glasgow Audi

Contract Type:
Full Time, Permanent

Salary: £28,500, plus bonus!

Hours:

42 hours (Monday to Friday 8am to 5pm, Saturdays 8am to 12pm on a rota basis)

Are you a Parts Advisor in search of a new challenge? We are on the hunt for an experienced and enthusiastic Parts Advisor. This is an excellent opportunity to join our friendly and professional team and be integral to the smooth running of our parts department. Working alongside a friendly and hard‑working team of parts advisors, you will build relationships and manage our customers’ expectations.

As a Parts Advisor, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will complete all administrative functions accurately and timely and log any stock discrepancies with the Parts Manager.

• Assist the Parts Manager with daily duties
• Complete vehicle health checks for the workshop
• Ensure all items are correctly located and controlled in stock
• Receive orders and ensure returns are up to date
• Answer calls from customers
• Provide excellent customer care

You will have previous experience in a similar role. You will possess excellent communication skills and practical knowledge of computer systems. You must be able to work as part of a team as well as independently.

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Optional critical illness cover for peace of mind during life's most challenging moments

• MyView Pay Now – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6‑month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights.

Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.