Senior SaaS Customer Success Manager
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-05-31
Listing for:
Duck Creek Technologies LLC.
Full Time
position Listed on 2026-05-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support, Account Manager
Job Description & How to Apply Below
Duck Creek Technologies LLC. is looking for a Senior Customer Success Manager in the United Kingdom. You will manage and develop customer accounts, providing proactive support to enhance software adoption and customer satisfaction.
This role requires a minimum of 6 years in SaaS, with exceptional relationship management and communication skills. You will facilitate customer success plans and work closely with partners to ensure optimal product utilization and revenue growth.
Travel of 10-25% is expected, and candidates must be legally authorized to work in the UK.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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