Funeral Care Coordinator

glasgow, central scotland, United Kingdom

Company: JR UK

Client /

Employer:

Co-op

Posted: 28.05.2026

Job reference: 357758168095050956837340

Listing type: Basic

EU work permit required: No

Title: Funeral Arranger

Location: Cambuslang, G72 7EN

Pay: £13.47 per hour plus benefits

Hours: Part time, 20 hours per week, Monday – Friday 9am – 5pm

Closing date: 27-05-2026

Application note: You can apply for this job on your mobile in a few simple steps – no CV needed.

• Build and maintain positive relationships with clients and the community
• Support clients in person and over the phone, arranging family visits and answering client questions
• Ensure the funeral home, both inside and out, is always clean, safe, and welcoming; maintain a professional and comforting environment; report and record any maintenance issue (you may be the only person in the branch at times)
• Work with digital systems and devices (computers, tablets, smartphones) to accurately manage client documentation, funeral arrangements and invoicing
• Refer regulated work, such as selling and informing clients about funeral plans, to the Funeral Plan Arrangers
• Assist with manual handling of coffins and the care/preparation of the deceased, including grooming for viewing, moving the deceased, and other general responsibilities
• Update client management applications with accurate and timely information to keep records up to date

• Good communication skills – able to clearly communicate with clients and colleagues, both in writing and verbally
• Confidence working with numbers and basic calculations such as cash handling, discounts, data entry and invoicing
• Attention to detail and accuracy; ensure regulatory policies and processes are always adhered to
• Good IT skills; ability to use computers, tablets, smartphones, printers, and learn new applications and systems
• Passion for delivering great service and building relationships
• High levels of empathy, discretion and care
• Ability to carry out physical elements of the role, such as moving coffins (training and equipment provided)

• 30% off Co‑op branded products and 10% off other brands in food stores all year‑round, plus discounts on other Co‑op products and services
• 23 days holidays, pro rata, rising with service
• Pension with up to 10% employer contributions
• Access to Employee Assistance Programme (confidential advice and support, available 24 hours)
• Access to virtual GP and free eye tests
• Career development opportunities, including apprenticeships
• Friendly, supportive team, and the knowledge that you make a huge difference in your community
• Access to Stream – a money‑management app that gives you access to a percentage of your pay as you earn it

We’re building diverse and inclusive teams that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel belonging, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for the role. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at Your Co‑op Application Journey and our inclusion commitments at Diversity and inclusion at Co‑op.

We reserve the right to remove a vacancy before the scheduled closing date.