Helpdesk Team Lead & Continuous Improvement Coach
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-06-06
Listing for:
CBRE Global Workplace Solutions (GWS)
Full Time
position Listed on 2026-06-06
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Client Relationship Manager
Job Description & How to Apply Below
CBRE Global Workplace Solutions (GWS) is seeking a Helpdesk Manager in Glasgow to lead a team of Helpdesk Advisors. The role focuses on providing exceptional customer service, managing performance, and implementing continuous improvement processes.
Candidates should possess strong analytical skills, experience in coaching, and the ability to thrive in a dynamic environment. Proficiency in Microsoft Word and Excel is essential, alongside excellent communication skills. Join us for a rewarding opportunity to drive service excellence.
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