Travel Advisor
Listed on 2026-06-07
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Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Love travel but tired of selling the same generic package holidays?
We’re recruiting for a passionate and customer-focused Travel Advisor to join a growing travel business specialising in bespoke UK and Ireland travel experiences. This is an opportunity to turn customer enquiries into unforgettable journeys, creating tailored itineraries that showcase some of the most unique and inspiring destinations across Scotland, England, Wales and Ireland.
If you enjoy building relationships, creating personalised experiences, and delivering exceptional service from first enquiry through to travel completion, this could be the perfect next step in your travel career.
What you will get in your new role- Competitive salary of £27,000 - £30,000 DOE
- Hybrid working considered for the right candidate
- Opportunity to work within a supportive and collaborative team
- Involvement in creating unique, tailor‑made travel experiences
- Long‑term career opportunity within a growing travel business
As a Travel Advisor, you'll be responsible for designing and coordinating personalised travel experiences tailored to each customer's preferences and requirements. From the first enquiry through to departure, you'll guide clients through every stage of the booking process, creating carefully curated itineraries and ensuring every detail is arranged to deliver an exceptional travel experience.
You will:
- Build tailored travel itineraries across the UK and Ireland
- Coordinate accommodation, activities, and transport arrangements
- Develop strong relationships with customers and trusted local partners
- Provide outstanding customer service throughout the booking process
- Ensure all bookings and travel documentation are accurate and organised
- Support customers before and during travel where required
- Participate in the customer duty rota once fully trained and experienced
We’re looking for someone with:
- A minimum of two years’ experience within travel sales
- A genuine passion for travel and customer experience
- Excellent attention to detail and organisational skills
- Strong written communication and numeracy skills
- Confidence using multiple computer systems and booking platforms
- The ability to work effectively within a fast‑paced team environment
- Strong knowledge of Scottish geography, with knowledge of England, Wales and Ireland being advantageous
Most importantly, you’ll be passionate about showcasing the UK and Ireland as exciting, memorable, and enriching travel destinations for visitors from around the world.
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