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Empathetic Mortgage Support Advisor

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: LendInvest
Contract position
Listed on 2026-06-07
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Empathetic Mortgage Support Advisor (12-Month)

Lend Invest is looking for a Customer Support Advisor to provide empathetic support and practical solutions to customers. Ideally, you should have experience in a telephony-based customer service role, especially in finance. The position involves assisting customers with queries, supporting those facing financial difficulty, and resolving complaints.

This is a 12-month fixed-term contract with a competitive salary and numerous benefits including private healthcare, hybrid working, and a bonus scheme. The role is crucial in ensuring customer satisfaction and support.

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