Mobile Host

Mitie – Mobile Support Host

Payrate: £14 per hour

Coverage:
Scotland (North region support)

Reporting to:
Manager

Nationality:
Must be a UK National or able to pass SC Clearance

The Mobile Support Team Member is a flexible, highly adaptable service professional who provides front‑of‑house and workplace support across multiple sites, ensuring a consistent, high‑quality experience for guests and staff.

• Act as a confident, professional first point of contact across multiple sites.
• Deliver outstanding customer service while creating positive and memorable experiences.
• Adapt quickly to different environments, teams, and client expectations.
• Build rapport with colleagues and clients, even in short time frames.
• Ensure every arrival, interaction and farewell is seamless and professional.
• Provide front‑of‑house support, including visitor management and reception duties.
• Manage visitor systems and support access processes.
• Support meeting room setups, events and workplace activities.
• Conduct floor walks and identify issues requiring attention.
• Liaise with on‑site teams, contractors, and service providers.
• Support mailroom, admin and workplace coordination tasks when required.
• Maintain consistency in service quality across all sites.
• Identify and address service gaps quickly and effectively.
• Support continuous improvement initiatives.
• Work safely in line with Mitie QHSE policies.
• Report incidents, risks or near misses promptly.
• Support emergency procedures and site compliance requirements.
• Maintain professional presentation and behaviour at all times.

• Required to travel regularly between sites, including occasional overnight stays.
• Travel across the North region and sometimes as far as Scotland.
• Confidence and comfort using public transport is essential.

• Travel within your home city is self‑funded.
• Travel beyond your home city:
  Mitie will cover all additional travel costs and pay for additional travel time beyond a 1‑hour standard commute time there and back.

• Strong communication and organisational skills.
• Ability to travel regularly between sites.
• Flexibility with start and finish times.
• Flexible with locations and working hours.
• Computer literacy (Outlook, Teams, Word, etc.).
• Willingness to obtain or hold a valid SIA licence.
• Willingness to complete and maintain any required site‑specific clearances.

• Guaranteed 16 hours per week plus overtime.
• Exposure to multiple high‑profile workplaces and clients.
• Opportunities to develop skills across different environments.
• Career progression within Mitie Signature.

• Trustworthy – integrity and consistency.
• Helpful – collaboration and going beyond expectations.
• Spirited – energy, pride and passion.
• Pioneering – embrace innovation and continuous evolution.

Must be a UK National or possess or be able to obtain SC Clearance.