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Customer Care Team Leader - Omni-Channel Excellence
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-06-23
Listing for:
Barclays
Full Time
position Listed on 2026-06-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Barclays is seeking a Customer Care Team Leader located in Glasgow. In this role, you will motivate and lead a team of up to 15 colleagues, delivering high-quality support to Business Banking clients via phone and email.
You will ensure the team meets Service Level Agreements while fostering a culture of excellence. A strong background in people leadership and customer service is required.
Experience with CRM systems, particularly Salesforce, is highly valued along with proficiency in Microsoft applications.
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