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Customer Service Team Lead - Coaching & SLA Excellence
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-07-07
Listing for:
HarperCollins Publishers UK
Full Time
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support
Job Description & How to Apply Below
Harper Collins Publishers UK is seeking a Customer & Clients Services Team leader in Glasgow. The role focuses on delivering high-quality support and coordinating the team to enhance customer experience.
Applicants should have proven experience in customer service, excellent management skills, and an ability to handle complaints professionally. The position offers a dynamic working environment with opportunities for team development.
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