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Customer Service Centre Lead - Hybrid, Impact

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: SGN
Full Time position
Listed on 2026-07-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 55500 - 66700 GBP Yearly GBP 55500.00 66700.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Centre Lead - Hybrid, Impact, Growth

SGN in Glasgow is seeking a Customer Service Centre Manager to lead its Careline and Customer Service Centre teams. This role involves providing strategic direction, enhancing customer experience, and fostering an inclusive culture.

The ideal candidate will have proven experience in a contact centre environment, exceptional leadership skills, and a drive for continuous improvement. The position offers a competitive salary and a hybrid working arrangement, along with various employee benefits.

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