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Customer Experience Associate — Betting Shop

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: William Hill
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 18000 - 24000 GBP Yearly GBP 18000.00 24000.00 YEAR
Job Description & How to Apply Below

William Hill is recruiting for shop-based customer interactions in Glasgow. You will welcome customers, assist with bets, explain betting terminals, and provide excellent service while promoting safer gambling practices. You’ll support shop displays, opening/closing duties, and work within a rota that may include evenings and weekends.

The role emphasizes strong communication and empathy, with opportunities for training and internal growth across UK stores.

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Position Requirements
10+ Years work experience
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