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Guest Experience Leader | Shopping Centre Excellence
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-07-18
Listing for:
Shop Silverburn
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Event Manager / Planner, Customer Service Rep
Job Description & How to Apply Below
Shop Silverburn in Glasgow is seeking an experienced Guest Experience Manager to lead the Guest Services team and deliver exceptional guest service across the centre.
You will split time between the Guest Services Desk, shop floor and management suite, coaching a team of eight, handling escalations and working closely with retailers and the Marketing and Commercial teams to raise awareness of services and events.
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