Guest Experience & Loyalty Advocate
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-07-22
Listing for:
Metropolitan Gaming
Full Time
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Event Management & Planning
Job Description & How to Apply Below
Metropolitan Gaming is seeking a Customer Relations Executive to deliver outstanding service to guests at our venues and online platform. You will act as the face of the business, answering queries, guiding customers through the Met card rewards, and supporting marketing via customer outreach and loyalty programs.
The role involves promoting events, assisting with promotions, and helping retain and re‑engage customers within the Met Card Loyalty scheme while upholding Safer Gambling policies.
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