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Hybrid Complaints Handler - Insurance Customer Advocate
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-07-23
Listing for:
AXA UK
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
AXA Commercial in the United Kingdom is seeking a Complaints Handler to join our Resolutions team in a hybrid role. You will handle customer complaints over the phone, investigate issues, and deliver fair resolutions with clear communication.
The position offers balanced home and office work, typically two days remote to start and progressing to three days. You will need experience in complaints handling, vulnerability awareness, and strong analytical and prioritisation skills to meet FCA
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