Backshift Helpdesk Specialist — Senior Customer Service
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-08-18
Listing for:
City Facilities Management Holdings Ltd
Full Time
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Technical Support
Job Description & How to Apply Below
City Facilities Management Holdings Ltd in Glasgow is seeking a Senior Customer Service Representative to join the helpdesk team supporting a major UK supermarket client. The role involves handling inbound and outbound calls, logging faults, and ensuring timely resolution.
You will follow call scripts, capture data accurately, and collaborate with engineers to prioritise requests. The shift is backshift (2pm–10pm) and includes overtime, private pension and benefits such as employee discounts.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×