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Emergency Claims Co-ordinator (Hybrid) – Calm, Customer Care
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-08-18
Listing for:
s1jobs
Full Time
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Emergency Crisis Mgmt / Disaster Relief
Job Description & How to Apply Below
Aviva is seeking a customer-focused agent in Glasgow to handle inbound calls for emergency breakdowns, coordinating rescue services and managing claims from start to finish. The role is 37.5 hours weekly, with a hybrid office pattern and initial training in the Glasgow office.
The successful candidate will support customers with empathy, stay calm under pressure, and ensure accurate record-keeping while applying policy terms precisely.
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