Customer Service & Escalations Specialist
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-08-21
Listing for:
HarperCollins UK
Full Time
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Harper Collins UK in Glasgow is seeking a Customer Service Agent on a 2-year fixed-term contract. You will manage escalated inquiries and coordinate with stakeholders to resolve issues within agreed timescales.
As part of the Supply Chain team, you will process orders, handle calls, maintain records, and strive to enhance the service experience for customers while meeting daily SLA targets. Join a busy customer service environment and contribute to efficient issue resolution, calling on strong
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×