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Multichannel Public Services Advisor
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-08-21
Listing for:
Working for Hull City Council
Full Time
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Hull City Council is seeking individuals for full-time, permanent Customer Service roles in the contact centre. You will handle inquiries via telephone, email, and live chat, with a focus on resolving issues at first point of contact and guiding customers to online services.
The position emphasizes delivering a positive image of the council and maintaining high Customer Service standards. Roles require flexibility for weekend working and a willingness to work across multiple service areas
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