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Guest Experience & Care Specialist

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Hilton
Full Time position
Listed on 2026-08-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 22000 - 32000 GBP Yearly GBP 22000.00 32000.00 YEAR
Job Description & How to Apply Below

Hilton Reservations & Customer Care seeks Guest Assistance Specialists in Glasgow to deliver outstanding, multichannel support across reservations, loyalty and billing. You’ll help guests and partners via phone, email, chat and social platforms, applying problem-solving skills to resolve issues and advocate for customer satisfaction.

Join a team trained across Reservations, Loyalty, and Guest Assistance, contributing to a seamless, memorable Hilton experience for guests and hotels alike.

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