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Helpdesk Customer Advisor – Dayshift

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: City Facilities Management Holdings Ltd
Full Time position
Listed on 2026-08-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 25468 GBP Yearly GBP 25468.00 YEAR
Job Description & How to Apply Below
Position: Helpdesk Customer Advisor – Dynamic Dayshift Role )

City Facilities Management Holdings Ltd. seeks a Customer Service Representative for Glasgow Head Office on a fixed-term contract. 37.5 hours per week, 7.5 hour shifts between 7am-10pm, 5 days over
7. Salary £25,468.38 per annum with 33 days holiday, private pension and benefits.

Start date 9 September. Helpdesk role handling customer faults and enquiries. The role involves answering inbound calls, making outbound calls, logging data, and ensuring fast response times according to call quality

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