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Aviation Customer Experience Ambassador

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: John Menzies
Full Time position
Listed on 2026-08-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Airport Operations & Services
Salary/Wage Range or Industry Benchmark: 21000 - 27000 GBP Yearly GBP 21000.00 27000.00 YEAR
Job Description & How to Apply Below

Menzies Aviation in Glasgow is seeking a Customer Service Agent to act as a front-line ambassador for our global aviation partners, delivering a superior pre-flight experience and processing luggage. You will support check-in, boarding passes, and lounge assistance while upholding strict airline and Menzies standards.

The role requires a strong focus on customer service, verification of travel documents, and adherence to safety and security policies, including right-to-work checks and security

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