Digital CX Lead Scaled Customer Journeys
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-09-02
Listing for:
Leadoo Marketing Technologies
Full Time
position Listed on 2026-09-02
Job specializations:
-
Customer Service/HelpDesk
-
Marketing / Advertising / PR
Job Description & How to Apply Below
Leadoo Marketing Technologies is seeking a Customer Experience Manager to scale the UK digital customer journey for the low-touch segment. You will work with CS, Support and Product to deliver consistent, high‑quality communications across the lifecycle and help customers succeed with Leadoo AI at scale.
You’ll own automated journeys in Gainsight, craft content for customers of varying seniority, and use engagement data to identify opportunities for improvement.
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