EMEA Customer Success Manager - DTC & NPS
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-09-04
Listing for:
LoopWork
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Loop is seeking a Customer Success Manager to grow relationships with high-growth DTC brands in Europe. You will work closely with founders, product, and sales to drive NPS, product adoption and referrals, with merchant success at the core.
In a small, fast-moving team you will own end-to-end client relationships, monitor performance, share actionable insights, and support merchants along their journey while collaborating on case studies and product use-case promotion across communities and
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