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Guest Experience Officer; Centre Concierge

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Abm Careers
Full Time position
Listed on 2026-09-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 24000 - 30000 GBP Yearly GBP 24000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: Guest Experience Officer (Centre Concierge)

ABM is seeking a Customer Service Officer at The Forge in Glasgow. You will welcome visitors, assist with enquiries, provide information about the centre and promotions, and help ensure a positive experience for shoppers and contractors.

Responsibilities include handling complaints, supporting accessibility needs, and coordinating with security, facilities, and events teams to maintain a safe, welcoming environment.

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