SaaS Customer Support Specialist - White-Glove Service
Listed on 2026-09-17
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Customer Service/HelpDesk
HelpDesk/Support
Custodia Technology Ltd is seeking a CoE Customer Service Representative to join our London-area team. You will manage high-priority client inquiries, oversee the SaaS platform on Microsoft Azure, and drive incident and problem resolution with a focus on service excellence.
You will collaborate with partners and enterprise clients, providing proactive support and ensuring SLAs are met. The role includes after-hours on-site coverage, an opportunity to mentor colleagues, and ongoing professional
As a SaaS Customer Support Specialist - White-Glove Service, you will play an important part at Custodia Technology Ltd in United Kingdom.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
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