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Global ERP Support Lead Customer Success & Ops

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: CAI Software, LLC
Full Time position
Listed on 2026-09-18
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below

CAI Software is seeking a Customer Support Team Lead to join our Process Manufacturing unit, leading a global ERP support team that delivers exceptional ERP support to manufacturing customers. This role drives operational excellence, customer satisfaction, and continuous improvement across the support function, combining hands-on team leadership with a focus on process, metrics, and customer experience.

You will lead staffing, set performance expectations, monitor metrics, and collaborate with

This opportunity is for the Global ERP Support Lead for Customer Success & Ops role at CAI Software, LLC.

This role is for the Global ERP Support Lead for Customer Success & Ops role at CAI Software, LLC.

We are seeking a motivated Global ERP Support Lead for Customer Success & Ops to join CAI Software, LLC in United Kingdom.

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