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Customer Service Advisor

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: P&L Recruitment Ltd
Full Time position
Listed on 2026-10-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Management, Bilingual
Job Description & How to Apply Below

P&L Recruitment are working exclusively with a rapidly expanding organisation based in South Lanarkshire to recruit a full-time Customer Service Advisor to cover a maternity contract for 10 months. Hybrid working - two days from home can be offered after the initial 3 month probationary period. This is a great role to join a dynamic team!

The main duties:

  • Serves as liaison between customer and various departments.
  • Work closely with sales teams and other departments
  • Provide pricing and delivery information.
  • Process orders and receive payment from customer.
  • Resolve customer requests, questions and complaints
  • Dealing with customer complaints, delivering resolutions and achieving customer satisfaction

The main requirements:

  • Previous customer service experience
  • Proficient with MS Office (Word & Excel)
  • Experience of Sage would be an advantage
  • Excellent communication skills
  • Strong team player
  • Self-motivated

The salary is 28K pro rata. My client offers a great team environment, in a supportive culture. If you have the experience, we would love to hear from you!

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